Children’s Emergency Center

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The Children’s Emergency Center (CEC) of Greenville Health System cares for children with a serious illness or injury who cannot wait to be seen by their regular doctor (or have been referred by their doctor for an emergent condition). It is a separate facility for children from birth to 17 years of age staffed by pediatric emergency trained physicians, nurses, technicians and child life specialists. The CEC is available 24 hours a day, seven days a week.

The in the Upstate’s only dedicated Children’s Emergency Center treats approximately 28,000 children each year. If admitted, patients receive the highest level of pediatric care in the region at GHS Children’s Hospital, which includes a Level III (advanced level) neonatal intensive care unit and pediatric intensive care unit.

Every staff member is specially trained in pediatric care and approaches emergency care through the eyes of a child. Every staff member is sensitive to the needs of children and their families, and at all times the staff will strive to make you and your child as comfortable as possible. We are here for your child and for any concerns you or your child may have about the illness or injury, treatments or surgery.

Child life specialists play an important role in the CEC. They’re trained to ease children’s fears with “medical play” that shows how upcoming procedures will work and to coach children in relaxation/distraction techniques.

The center’s equipment is designed for a child’s smaller body, with breathing tubes, IV lines and other vital supplies in a variety of pediatric sizes. And it offers a child-friendly environment with a jungle-themed décor.

Contact Us

701 Grove Road
Greenville, SC 29605

(864) 455-7000

Each staff member is specially trained in pediatric care and approaches emergency care through the eyes of a child.

Frequently Asked Questions

How does the CEC work?

When you arrive, you will be seen by the triage nurse or technician who will examine your child and ask you questions about your child’s illness or injury and other medical problems, so your child receives proper treatment.

Children are not always seen in the order in which they arrive. Patients are seen according to how sick they are and/or what services they need. We will make every effort to see your child in a timely manner.

Can I be with my child?

Prisma Health Children’s Emergency Center is family centered. Parents (or guardians) will stay with their children in the waiting room and treatment area. We ask that no more than two adults remain in the exam room at one time.

What can I do to help my child?

  • Bring a list of your child’s medications
  • Bring your insurance card, your child’s Social Security card and any other relevant paperwork
  • Know your child’s medical history or special conditions (allergies, illnesses or surgeries)
  • Bring a favorite toy, blanket or stuffed animal for your child; a comfort item can help your child during a stressful time
  • Please try to stay calm (if you are panicky and upset, chances are your child will be, too)

Insurance and Payment Policy

For your convenience, we accept most insurance plans, along with cash, checks and most credit cards. Patients are responsible for charges not covered by insurance.