Carolina Pediatrics of Greenville

About Us

New Patient Packet
Newborn Care and Instruction Tips
Sports Physicals
Inclement Weather

Carolina Pediatrics of Greenville, conveniently located on Patewood Medical Campus of Greenville Health System (GHS), is an all-female physician practice featuring extended office hours and same-day appointments for sick children. These caring and committed physicians completed their residency programs at GHS Children's Hospital and have a thorough knowledge of the Greenville medical community and the many resources available for your children.

Carolina Pediatrics of Greenville is proud to offer high-quality care to the Greenville community. We believe that our approach to medical care will provide our patients with an unmatched level of innovative service and commitment. We look forward to taking care of your children.

If you have any questions about our services, please call us at (864) 454-2670.

Locations

Services

  • Extended office hours, including weekend appointments: Monday - Friday: 8:30am - 7:00pm and Saturday: 8:30am - 12:00pm
  • Same-day appointments for sick children
  • GHS Children's Hospital subspecialists located in the same building
  • Lab and radiology located in the same building

Lactation Consultant Now Available at Carolina Pediatrics

Patricia Geer, RN, IBCLC
Patricia's passion is helping mothers and
babies achieve their breastfeeding goals!

  • 15 years as International Board Certified Lactation Consultant
  • 35 years of nursing experience

Forms

For your convenience, we have made several forms available for download. This will have you better prepared for your visit and reduce the amount of forms you will have to fill out during your visit. Just click on the links below to download a pdf copy of each form. If you don't have a pdf reader on your computer, please download a free reader here.

New Patient Packet
The new patient packet contains all the necessary information for becoming a new patient at Carolina Pediatrics. It includes insurance forms, demographics, guarantor information, the immunization form, consent for treatment, disclosure of medical information, authorization for release of medical information, Carolina Pediatrics policies, and the GHS financial policy. For more information on becoming a new patient, click here.

Newborn Care Instructions and Tips
New parents have a lot of questions concerning the care of their newborn, and this short manual discusses a lot of the most common concerns. Feeding, SIDS prevention, basic infant care, newborn jaundice, bowel movements/urine output, illness, colic, normal findings, and circumcision care are all discussed. For any questions concerning your child, feel free to call our office and discuss with a nurse.

Authorization For Release Of Medical Information
If you need to have your child's medical records transferred from or to our office, you will need to fill out an authorization for release of medical information. This form is included in the new patient packet. For more information on the authorization for release of medical information, please see our FAQ page.

Immunization Schedule (Birth-6 years)
The above link is a list of the immunization schedule for birth-6 years old. It includes a detailed breakdown of all the vaccines that your child should receive. For more information on the immunization schedule, please see our FAQ page.

Immunization Schedule (7-18 years)
The above link is a list of the immunization schedule for 7-18 years old. It includes a detailed breakdown of all the vaccines that your child should receive. For more information on the immunization schedule, please see our FAQ page.

ADHD - Vanderbilt Assessment Scale - PARENT Informant
The above link is a resource toolkit for clinicians published by the Academy of American Pediatrics. It provides a number of rating scales and tools for parents that may aid the diagnostic process. The toolkit also provides support information for parents on how to deal with their child at home, help its treatment, and monitor their child's development and long-term outcome. These tools tie in with a resource kit that physicians can supply to teachers to monitor classroom behavior, gain a better insight in the disorder and help their pupil's treatment.

ADHD - Vanderbilt Assessment Scale - TEACHER Informant
The above link is a resource toolkit for clinicians published by the Academy of American Pediatrics. It provides a number of rating scales and tools for teachers that may aid the diagnostic process. The toolkit also provides support information for parents on how to deal with their child at home, help its treatment, and monitor their child's development and long-term outcome. These tools tie in with a resource kit that physicians can supply to parents.

Voiding Diary (Bladder Evaluation)
The above link is a form needed to help understand your child's bladder function. The diary is used in conjunction with a urology referral. If our office has made this request for your child's treatment, please download the voiding diary and fill it out prior to your urology appointment.

FAQs

  • Could you tell me a little about Carolina Pediatrics?

  • Carolina Pediatrics of Greenville, conveniently located on Patewood Medical Campus of Greenville Health System (GHS), is an all-female physician practice featuring extended office hours and same-day appointments for sick children. These caring and committed physicians completed their residency programs at GHS Children's Hospital and have a thorough knowledge of the Greenville medical community and the many resources available for your children.

  • Where are you located?

  • GHS Patewood Medical Campus, Building A
    200 Patewood Drive, Suite A120
    Greenville, SC 29615
    (Click here for more detailed directions)

  • What are your hours?

  • Extended office hours, including weekend appointments.
    Monday - Friday: 8:30am - 7:00pm and Saturday: 8:30am - 12:00pm
    (Click here for more information)

  • How can I contact you?

  • Phone: (864) 454-2670
    Fax (864) 241-9260
    E-mail: cpg@ghs.org
    (General inquiries/comments only please. We cannot respond to specific medical questions about your child. Please call us directly to speak with a nurse).

  • What option should I press when calling the office?

  • When calling Carolina Pediatrics, you will be prompted with a few automated options.
    Press 1 - If you are a doctor trying to reach one of our doctors.
    Press 2 - If you need to make an appointment, cancel an appointment, or speak to a nurse.
    Press 3 - To leave a message.

  • When do you take calls?

  • Carolina Pediatrics receives calls Monday - Friday: 8:00am - 7:00pm; Saturday: 8:30am - 12:00 pm. A call center handles the offices calls during all the off hours with pediatric triage nurses.

  • When can I book appointments?

  • Carolina Pediatrics accepts same-day appointments for sick children. Well child checks (physicals) should be booked two to three months in advance. Click here for details about well child checks.

  • Can I book online?

  • No, all appointments will be made by phone or in the office at Carolina Pediatrics.

  • When can I book a Saturday appointment?

  • Carolina Pediatrics is open Saturday: 8:30am - 12:00pm for urgent care sick visits. These appointments are only scheduled the day of starting at 8:30am Saturday morning.

  • How soon will a nurse return my call?

  • All nurse calls are handled within two to four hours under normal circumstances. If you miss the nurse's call, your original message will be flagged once you return their call. The nurse will call you back when available.

  • Is there a copay with my visit?

  • All copays are required at the time of visit. Some insurance companies do not require a copay and some cover well child checks (physicals). If you are not sure of your insurance company's policy, be sure to contact them before your office visit.

  • Can you help me with a bill?

  • Carolina Pediatrics is here to assist you. If you have questions about your bill, please give us a call. We can check your bill status, take payments by phone, and setup payment plans. If there is an issue with a past bill needing to be refiled, we can also help you with that. For further information, you may also contact the hospital's main billing department at (864) 454-2000.

  • Can my child get an excuse for school?

  • School excuses can be written for days deemed necessary by your doctor. We are not allowed to make school excuses if your child has not been seen in our office for their illness, injury, etc. Due to HIPAA laws, we are not allowed to fax school excuses.

  • How do I become a new patient?

  • In order to become a new patient at Carolina Pediatrics, you will need to have your child's records transferred from your previous practice. This can be done by signing a request for medical release at your previous practice or at our office. You can download a copy of that form here.

    In addition to having your child's records transferred, you will need to fill out a new patient packet. You can download the packet here. Once completed, you may bring the packet to our office along with your insurance card. You can mail or fax the new patient packet to us ahead of time.

  • What type of Medicaid do you accept?

  • We accept Molina, Absolute Total Care, Wellcare, The Blues, Advicare and South Carolina Medicaid Program.

  • Do you file secondary Medicaid?

  • Yes, Carolina Pediatrics accepts Medicaid as a secondary insurance.

  • Which hospitals do your doctors visit for new babies?

  • Greenville Memorial Hospital (Main Campus Downtown)
    St. Francis Women's Hospital (Eastside)

  • How can I make Carolina Pediatrics the primary care physician for my new baby?

  • As soon as you can before delivery, please contact Carolina Pediatrics to let us know you want to have us care for your new baby. We will offer a pre-natal interview with one of the physicians of your choice that is accepting new babies. Additionally, we can provide you the newborn packet and answer all your questions when you are pre-accepted. At time of delivery, just let the attending nurse know that you have selected Carolina Pediatrics, and they will contact us. Within the same day, under normal circumstances, our pediatrician on-call will make her rounds with you and your new baby.

    Once you are discharged, you will be asked to contact our office for the first visit. After that initial visit, we will try to schedule as many follow-up and well child checks as we can and as available to us by the doctor's schedule. New babies are seen early in the morning and during lunch hours to keep them from being exposed to sick children. The regular scheduled appointments for new babies are: 1 month, 2 months, 4 months, 6 months, 9 months, 12 months, 15 months, 18 months, and 2 years. Regular yearly physicals should be scheduled after that time. Please book your appointments as soon as possible.

    Please do contact your insurance provider to let them know you are expecting. Some insurances cover the newborn immediately where as some take up to 30 days. We do bill same day for visits, however, for those insurances that take longer to provide retroactive coverage, we will refile the claim after 30 days. Newborn care can be very expensive and we encourage you to be very active with the claims, billing, and payments.

  • Can you help answer my questions about caring for my newborn?

  • Our nurse staff are available each day to return your calls if you have questions concerning your newborn, and we also have a manual you can download here that features many common concerns. Feeding, SIDS prevention, basic infant care, newborn jaundice, bowel movements/urine output, illness, colic, normal findings, and circumcision care are all discussed.

  • When should I book my child's Well Child Check (physical)?

  • It is best to book your child's well child checks (physicals) two to three months in advance. Please confirm your vaccines and well child check coverage prior to your appointment. Click here for details.

  • When will my child receive immunizations (shots)?

  • For a downloadable copy of the immunization schedule from birth-6 years, click here.
    For a downloadable copy of the immunization schedule from 7-18 years, click here.

    The immunization schedule is assuming that all immunization are up to date.

    1 month - HebB
    2 months - Prevnar 13, Rotarix, & Pentacel
    4 months - Prevnar 13, Rotarix, & Pentacel
    6 months - Prevnar 13 & Pentacel
    9 months - HepB
    12 months - HepA, Prevnar 13, MMR, & Varivax
    15 months - ACTHib & DTaP
    18 months - HepA
    24 months - Catch Up
    36 months - Catch Up
    4 years - Kinrix, ProQuad
    11-18 years - Tdap, Menactra, Gardasil (Varivax, HepA if not previously vaccinated)
    * Schedule may be different depending on vaccines previously received.

  • How can I get a copy of my child's immunization records?

  • To get a copy of your child's immunization records, you would need to call in a request. Under normal circumstances, immunization records will be ready within 48 hours in the front office. You may also request an updated immunization record at your child's well child check.

  • Are immunizations (shots) covered by my insurance?

  • Each insurance policy is different. It is your responsibility to know if your child's immunizations are covered by your insurance company before your visit. Please click here for more details. You will be required to sign a DHEC form stating whether your immunizations are covered or not. If you state that your immunizations are covered when they are actually not, you would receive a substantial bill for the immunizations. This would be because different supplies have to be used for covered and uncovered immunizations. South Carolina provides STATE/VFC Vaccinations for children that qualify. Click here for more details. Please check with your insurance company before your child receives his/her immunizations. We cannot stress enough how important this issue is. If you do sign up for the state's program and it is found you are ineligible, you may be liable for the costs to the state.

  • I have new insurance. What should I do?

  • You will need to fill out a new insurance form, which you can download here or fill one out at our office. You will also need to fill out a new immunization form, which you can download here. Please see the previous question for more details on the immunization form. When you come for your next visit after your insurance has changed, be sure to bring your card in so it can be scanned.

  • How far out are the doctors' schedules available?

  • Doctors' schedules are usually posted 3 to 4 months in advance.

  • When are the Flu Clinics available?

  • Flu Clinics are generally available in late September and into October of each year. Flu Clinic dates and times are listed here. Please call or visit our office to schedule your appointment.

  • How would I know if Carolina Pediatrics closed during inclement weather?

  • In case of inclement weather, please watch WYFF-4 for closings. Carolina Pediatrics will be listed under the "Medical" section as: GHS - Carolina Pediatrics. We will do our best to have it posted prior to 8:00 AM - or as soon as possible, and we will also attempt to call you to reschedule as soon as we can. Please visit here for more details.

  • How can I get my records transferred to Carolina Pediatrics or to another practice?

  • There are a couple of options for getting your records transferred. You may sign a request for medical release form in our office, or you may sign one at the office you are coming from or transferring to. You may download a copy of our request for medical release here.

  • How long does it take to transfer records from Carolina Pediatrics?

  • Under normal circumstances, your records will be ready for transfer within 7 to 10 business days.

  • How long does it take for Carolina Pediatrics to receive records from another practice?

  • To find out how long it will take another practice to transfer their records to us, you would need to contact their office.

  • May I have a copy of my child's record for my own use?

  • Yes, but there are fees for this service. According to South Carolina law, Section 44-7-325 for Health Care Facilities and in your signed financial agreement with us, we may bill the following:

    - $.65 per page for the first 30 pages
    - $.50 per page for all other pages
    - Clerical fee not to exceed $15.00
    - Plus actual postage

    We will send your child's health records at no cost if we directly transfer to another doctor's office. If you prefer to have your own copy, then we will bill minimally the $15.00 clerical fee.

  • Is there free Wi-Fi available for those of us visiting your office?

  • Yes, the hospital has Wi-Fi as part of our guest services. Feel free to bring your devices to use while you wait.

  • Does Carolina Pediatrics have a Facebook?

  • Yes, you can find Carolina Pediatrics' official Facebook here.

Doctor's Corner

Healthy Eating For Children

by Hae Kyong Nelson, MD

Staying healthy should be a life long goal, and it is important to put your child on the right path early on. It is easier to improve a child's eating habits if changes are made before school-age. Gradual changes to improve eating and exercise habits can have a huge impact on your child's health. Studies have also shown a direct correlation to the amount of TV viewing to obesity in children. Better results will be seen if the entire family participates in these healthy habits.

We encourage the following:

  • Family participation
  • Exercising daily (especially walking)
  • Gradual change of eating habits
  • Maintenance or gradual loss of weight
  • Minimizing TV viewing to less than 2 hours a day

We do NOT recommend the following:

  • Significant weight loss
  • Diuretics, diet pills, or radical diets
  • Punishment for weight gain or overeating
  • Disparaging/negative remarks
  • Skipping meals

Healthy eating includes:

  • 3 meals a day
  • 2-3 snacks a day
  • Smaller portions
  • Eating slowly
  • Eating at the table with family
  • Avoiding desserts

Foods and habits that should be avoided or gradually eliminated:

  • Caffeine and sweetened beverages
  • Deep fried foods/fast foods
  • Chocolate/sweets
  • Butter
  • Eating out
  • Eating when bored
  • Eating in front of the TV
  • Excess Snacks

General food recommendations:

  • Baked, broiled, and grilled meats
  • Steamed and heated vegetables
  • Fruits
  • Water, 2% milk or skim
  • Wheat or rye bread
  • Butter substitutions

Healthy snacks:

  • Popcorn (no butter)
  • Pretzels
  • Raisins
  • Fruits
  • Carrot/celery sticks with low fat dressing
  • Rice cakes (caramel ones are actually good)
  • Jello cups
  • Low-fat yogurt (great dessert substitute)

Healthy habits to prevent obesity:

  • Family meals
  • Breastfeeding
  • 5 fruits/vegetables a day
  • Low fat dairy products
  • High fiber
  • Eat breakfast
  • Preparing food at home
  • Drink water
  • >30 minutes of physical activity everyday

Summer Safety Tips

by Hae Kyong Nelson, MD

Helmets

  • Your child should always wear a helmet when riding a bike/scooter, skateboarding, rollerblading, etc.
  • The helmet should meet CPSC safety standards (look for the label).
  • Make sure their helmet fits securely and will not come off when fastened.
  • You should never reuse a helmet after a serious fall but replace it with a new helmet.

Sun Safety

  • All children should limit their exposure to the sun.
  • The time of the day with the greatest amount of sunlight 10am-4pm.
  • Children should always use sunscreen with UVB and UVA protection and make sure that it is greater than 15 SPF.
  • Sunscreen should be used by all children over 6 months of age on all exposed parts of the body. Sunscreen should be applied 30 minutes before exposure and reapplied every 2 hours.
  • Any child under 6 months should stay out of direct sunlight. If your child is under 6 months of age, he/she should be covered in protective clothing and kept in the shade. The child may also have SMALL amounts of sunscreen applied to their face and the back of their hands and arms.

Insect Repellant

  • If your child is over 2 months in age, you may apply insect repellant when outside.
  • The repellant should be less than 30% DEET, and you should avoid reapplying unless necessary.
  • A child should always wash the insect rep all off with soap and water after using the product.
  • Always avoid spraying the repellant onto the face or areas with cuts or wounds.
  • You should also avoid scented products or wearing bright colors. These things attract bugs!

Water Safety

  • There should be a 4 foot tall fence around all pools.
  • You should NEVER leave your child alone in the water, even for a brief moment.
  • Learning to swim at a young age does not decrease the risk of drowning.
  • All children on boats or water sports equipment MUST wear a life jacket.

Photos & Videos

The Doctors of Carolina Pediatrics of Greenville

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The House That GHS Built (March 3rd, 2012)

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New Office 2011

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SIDS Benefit (April 17th, 2010)

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Fight like a Girl Benefit 2010

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